The MiSA model provides a process for stepping back and analyzing situations to gain understanding by reflecting on our ladder of inference.
- Be Mindful
- Seprate the DIE:Description,Interpretation and Evaluation process
- Explore Alternative interpretations
For cultural interactions active listening practice:REHEAR can be very useful.
- Repeat
- Empathise
- Help with Questions
- Empty Mind to Focus
- Attend with Body Language and Tone
- Read Between the Lines